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Pharmacy Operations

6 Important Soft Skills That Pharmacy Technicians Need For Success

Pharmacy techs have long been a crucial part of pharmacy operations. But with the pressure of the COVID-19 pandemic, they have become more important than ever. The role of pharmacy technicians has continued to expand throughout the pandemic. From handling patients to administering injections such as the COVID vaccine, pharmacy techs are vital. What can …

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Active Listening: Part 2

What Makes an Exceptional Listener?   Exceptional listeners understand two things: the different types and stages of listening. Types of listening involve your motivation for listening. Stages of listening are all about how we receive and process the message. Types of Listening    There are many different subtypes of listening. Most conversations are a mix …

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active listening

Active Listening: Part 1

Active listening can transform your relationships, both in the pharmacy and out. It can make you an irresistible presence, both in your personal and professional life.  And it will help you to build strong, in-depth focus skills that transfer to everything you do. Who knew changing the way you listen could be so powerful? Most …

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How To Make Big Profit From Prescription Delivery

Do you remember Blockbuster before Netflix? It was huge! Everyone went to Blockbuster to rent their videos or DVDs. That is, until the market was completely disrupted by streaming and well… Blockbuster isn’t really a thing anymore. Remember life without Amazon? I’m not even talking next-day delivery here, I’m just talking about life before everyone …

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medication abandonment

Medication Adherence: Solving Medication Abandonment with Delivery

How do you feel when you’re squeezing errands into your busy schedule? Running across town for groceries, or stopping into the dry cleaners exhausted from a busy day at work?  It can be so tedious.  And by association, whatever we’re running out for can feel less rewarding, more of a bother. Your patients feel the …

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Pharmacist giving prescription to patient

How to Automate Your COVID-19 Workplace Screening

As COVID-19 cases continue to climb in Ontario, Premier Ford has confirmed we are in the second wave of the virus. The government has responded to wave two with a new rule for Ontario businesses. The new regulation requires workplaces to screen employees and essential visitors for COVID-19. The COVID-19 Screening Tools for Workplaces sets …

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EconoRoute™ by iApotheca Healthcare

6 Easy Ways to Save Money on Delivery Start-Up Costs

6 Easy Ways to Save Money on Delivery Start-Up Costs The COVID-19 crisis has changed the world; from the way we socialize to the way we work, and most of all the way we shop. We live in an on-demand culture. Our pre-COVID days saw the rise of Netflix and other on-demand streaming services. Uber …

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pharmacy

How to Offer Pharmacy Delivery That Will Increase Revenue

We live in a culture where people can order just about anything for delivery, all with the click of a button. From Amazon two-day delivery on almost anything you can name to groceries. Even non-essential services such as furniture delivery and setup are on the rise. Delivery is fast becoming an expectation for businesses. Our …

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Answering Patient Questions About Masks During COVID-19

Wearing a mask has been one of the most controversial topics during COVID-19. Masks were first thought unnecessary for anyone who wasn’t showing symptoms. Or working on the front lines in healthcare. Yet Dr. Theresa Tam is now advising that we should be wearing non-medical masks in public. Why the change? As with many things …

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