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Case Studies and Testimonials


What Our Customers Are Saying About EconoRoute™

Curtis Omelchuk

Pharmacist and Owner, SterlingRx Pharmacy

“We are an independent pharmacy that provides free prescription delivery. We had started with a delivery program pre-COVID that was moderately helpful. When COVID hit and restrictions became the norm we found the program we had could not handle the volume.

At that time we signed up for EconoRoute and have been very happy with the program. The program is very easy to use, both in-store and when the driver is out on deliveries.

The program optimizes delivery and has resulted in savings in the amount of time our staff member is out of the store (up to 90 minutes a day) and a reduction in gas usage. 

Additionally, it tracks deliveries allowing us to confirm what has been delivered. This program has made a huge difference in our operations and I would recommend it to anyone.”

Devin Elias

Pharmacy Partner& Manager Willowgrove Pharmacy, Saskatoon

“Willowgrove Pharmacy has been using EconoRoute since its inception. After spending much time researching delivery platforms, EconoRoute came out as the clear winner. 

The application does everything we need it to do. 

Optimization of routes, easy set-up of regular repeat deliveries and tracking and signature requirements all in one application allow for a single program to be our delivery central. 

Willowgrove Pharmacy employs three full-time positions for delivery of product and services and EconoRoute easily organizes it all.”

Sean Simpson

Pharmacist/Owner Simpson’s Pharmacies, Niagara-on-the-Lake

“EconoRoute has helped us streamline our delivery system in a very positive way. 

The up-to-the-minute delivery status can be accessed by all staff members to ensure that we are providing accurate information to our customers. 

The Google maps integration has also been a great time saver on busy delivery days.”

What Our Customers Are Saying About iApotheca Healthcare

Dean Miller

President & CEO, Whole Health Pharmacy Partners

“Healthcare has rarely used technology to enhance day to day operations that assist patients. 

iApotheca strives to understand the complexities and demands of operations in a pharmacy and then creates a solution that makes a pharmacists life a lot easier.”

David Montisano

Director of Operations at On Pharm-United

“We have worked with iApotheca on numerous initiatives that have assisted our members.

Time and again, iApotheca has proven to be an excellent partner, the quality of their work is outstanding and they are always professional.”

Sherif Guorgui

co-CEO/Chief Strategy, Stakeholder and Government Relations Officer, OnPharm-United​

“The team at iApotheca is knowledgeable, personable, attentive and responsive. 

We can always count on them to provide our members with quality service and support.”

What Our Customers Are Saying About Narcotics Reconciliation

Khayrat Saad

Pharmacy Owner & Manager St. George Ancaster Pharmacy

“Prior to using the narcotic reconciliation tool, we were completing reconciliations manually. The process would typically take us 2-3 days including the time it takes to count the narcotics and the time it takes for all discrepancies to be investigated. 

We looked for another way to reconcile due to the headache that it had been causing us to reconcile. 

We have now been using the tool for 1 year and our favorite aspects are that everything is in one final report and the support team helps walk you through the process at each step of the way. 

It still takes 1 day working on and off to count the narcotics but the reconciliation portion is now completed in as little as 15 minutes. Using the tool has eliminated the need for us to track narcotics using cards and logging things the way we used to have to.

I have already recommended the tool to one of my friends in the community.”

Ada Lee

Pharmacy Manager, Continental Phamacy

“Before we began using your tool we would print off all of the purchasing and dispensing reports and manually match what has been purchased, dispensed and on hand in order to reconcile the narcotics. 

As the pharmacy is still quite new, reconciling without the tool was taking about 2 hours with a small portion of narcotics. 

We were looking for a better solution in order make the process more efficient. 

We have used the tool for 1 year now and it has helped neatly organize everything and provide a final report that summarizes our reconciliation. 

Our reconciliation has gone from taking 2 hours to now taking only 45 minutes to complete. 

My favorite aspect of the tool is the ability to upload purchase reports without the need to manually match what is purchased to what is dispensed and on hand. We have already recommended the tool to our other store location.”

Tiago Paulino

Pharmacy Technician, Parkdale Community Pharmacy

“I like how iApotheca calls to followup on how the reconciliation process is going and provides help with getting through any discrepancies that come up. 

We reconcile one third of our narcotics every 30 days and a reconciliation only takes us 1 and 1/2 hours now using the tool, which includes the time it takes to count the inventory. 

My favourite aspect of the tool is how it compiles reports together that help you visualize your reconciliation and investigate any discrepancies that exist.

I would definitely recommend this tool to other pharmacies.”