Rachelle Smerhy

6 Important Soft Skills That Pharmacy Technicians Need For Success

Pharmacy techs have long been a crucial part of pharmacy operations. But with the pressure of the COVID-19 pandemic, they have become more important than ever. The role of pharmacy technicians has continued to expand throughout the pandemic. From handling patients to administering injections such as the COVID vaccine, pharmacy techs are vital. What can …

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World Immunization week

Vaccines in the Pharmacy: How To Celebrate World Immunization Week

Happy National Immunization Awareness Week! It’s National Immunization Awareness Week (NIAW)! From April 23rd to April 30th, 2022, this event seeks to educate on immunization for all age groups.  This public health campaign is a great time to inform your patients about vaccines.  Started in 2012 by the World Health Organization (WHO), this global event …

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iApotheca Healthcare

Happy 420! What Patients Need to Know About Medical Cannabis

Pharmacists are the undisputed experts on medication in our society. As such, patients trust their pharmacist with all types of questions about medication. At times, these questions may extend to medications that pharmacists don’t dispense. Marijuana for medicinal purposes is such a case. While pharmacists are not dispensing medical cannabis, it’s reasonable to expect questions. …

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It’s National Celery Month! 5 Ways This Versatile Veggie Improves Your Health

Happy National Celery Month!   Over the years, nutrition has become a major concern for patients. From fad diets to varying workout regimens, many of us are looking for ways to be healthy. When patients pick up their prescriptions, they often have questions for their pharmacist. For example, how it will affect their health and …

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Education & Treatment: How Pharmacists Can Help Patients with Shingles

Patient Perspective: Shingles   When 17-year-old Gracie arrived home from a sleepover at her cousin’s house with a neck full of what appeared to be bug bites, her mother wasn’t happy. Gracie told her they must be flea bites. The spare bed she’d slept in wasn’t the cleanest, she reported, and the family pets slept …

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Trust and the Human Brain: 3 Ways To Build Patient Trust

Pharmacists and Trust As a pharmacist, you’ve worked hard to get where you are. In Canada, it takes an average of five years to become a pharmacist. And that doesn’t include any years spent studying for specializations!   Your years of education and experience have earned you a place of trust in society.  Healthcare is a …

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Online marketing for pharmacies

Analytics for Beginners: How to Use Data to Grow Your Pharmacy Business

If you want to grow your business, the first step is to get an accurate picture of where you’re starting from. Monitoring your progress depends on data.  Data allows you to see what works, what doesn’t, and where one of your marketing tactics may be starting to catch on.  As a pharmacy, looking at the …

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Active Listening: Part 2

What Makes an Exceptional Listener?   Exceptional listeners understand two things: the different types and stages of listening. Types of listening involve your motivation for listening. Stages of listening are all about how we receive and process the message. Types of Listening    There are many different subtypes of listening. Most conversations are a mix …

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active listening

Active Listening: Part 1

Active listening can transform your relationships, both in the pharmacy and out. It can make you an irresistible presence, both in your personal and professional life.  And it will help you to build strong, in-depth focus skills that transfer to everything you do. Who knew changing the way you listen could be so powerful? Most …

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